Husqvarna Construction US Privacy Policy

This Privacy Policy describes the types of information we may collect from you or that you may provide when you access, visit, or use our Services, including personal information (as defined below) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to information we collect:

When you visit our Websites, including the information you may provide in email, text, and other electronic messages between you and the Website.
When you interact with our Applications or advertising on third-party websites and services, if those Applications or advertising include links to this policy.

Please read this policy to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you should not use our Website. By accessing or using the Website, you agree to this policy. This policy may change from time to time.

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect several types of information from and about users of our Services, including personal information, which is defined as information about an identifiable individual, which may personally identify you, such as your name, postal address, e-mail address, and telephone number or more technical information such as your computer's operating system and your Internet Protocol address, but only when this information can identify you as an individual. Depending on where you reside, personal information that is aggregated. deidentified and/or anonymized cannot be associated with an identifiable individual and is not considered to be personal information.

Subject to applicable data protection laws, we may collect necessary information directly from you when you provide it to us or automatically as you navigate through the Services.

We may collect the following categories of Personal Information:

Personal details: given name(s)
Demographic information: gender and date of birth/age
Contact details: correspondence address, shipping address, telephone number, email address, messenger app details, online messaging details, and social media details.
Consent records: records of any consents you have given, together with the date and time, means of consent and any related information (e.g. the subject matter of the consent)
Purchase details: records of purchases and prices; and consignee name, address, contact telephone number, and email address
Data relating to our products: product identifiers, product name, precise location data, actions triggered through the use of partner integration
Data relating to your use of our Websites and Apps: device type, operating system, browser type, browser settings, IP address, language settings, dates and times of connecting to a Website, App usage statistics, App settings, dates and time of connecting to an App, imprecise location data, and other technical communications information (some of which may constitute personal data information); username, password, security login details, usage data, aggregate statistical information.
Employment application information: when you apply for employment using our Services, we collect the information you provide, including information included on your CV or resume, contact information for and names of references, previous employment history, educational information, and other relevant information, including any certifications you may hold. When applying for a position with us, please only share the information we request.
Content and advertising data: records of your interactions with our online advertising and content, records of advertising and content displayed on pages or App screens displayed to you, and any interaction you may have had with such content or advertising (e.g. mouse hover, any forms you complete in whole or in part) and any touchscreen interactions
Views and opinions: any views and opinions that you choose to send to us, or publicly post about us on social media platform

SENSITIVE PERSONAL INFORMATION

We do not seek to collect or otherwise process sensitive personal information in the ordinary course of our business (for example, your precise geolocation data). Where it becomes necessary to process your sensitive personal information for any reason, we rely on one of the following:

To perform or provide the goods or services reasonably expected by an average consumer who requests those goods or services.
To prevent, detect, and investigate security incidents that compromise the availability, authenticity, integrity, or confidentiality of stored or transmitted personal information.
To resist malicious, deceptive, fraudulent, or illegal actions directed at the Company and/or Husqvarna and to prosecute those responsible for those actions.
To ensure the physical safety of natural persons. For example, a business may disclose a consumer's geolocation to law enforcement to investigate an alleged kidnapping.
For short-term, transient use.
To perform services on behalf of the business. For example, a business may use information for maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of the business.
To verify or maintain the quality or safety of a product, service, or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured by, manufactured for, or controlled by the Company.

Information you provide to US

The information we collect on or through our Services may include:

Information that you provide by filling in forms on our Services. This includes information provided at the time of purchase, product registration, account creation, subscribing to email notifications, newsletters, posting product reviews, or requesting customer service
Records and copies of your correspondence (including email addresses) if you contact us
Your responses to surveys that we might ask you to complete for research purposes
Your responses to contents, giveaways, and competitions including photos and other images you submit

INFORMATION WE COLLECT THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to and use of our Services, such as products viewed or purchased, promotional codes used, traffic data, geolocation data, and other communication data regarding your equipment or device used to access our Services, and the resources or information that you access and use on our Services search or customer service options.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical data buy may include personal information or we may maintain it or associate it with personal information we collect in other ways or receive from third parties, in which case we will treat it as personal information. This information helps us to improve our Services and deliver a better and more personalized service, as further detailed in the section "How We Use Your Personal Information" of this Privacy Policy.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. Your may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services, including our website or app.
Web Beacons. Pages of Services, including our website or app, may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related Website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). We purchase ads to place Husqvarna products and services in your feeds on social media and news sites based on your browsing patterns and searches.

For more information, please read our

Categories of Personal Information	How We Use Your Personal Information (including the Business Purpose) in the last 12 months	Whether the personal information is shared	Retention period of the information
Consumer personal identifiers such as your name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers	To provide you with information, products, or services that you request from us. To provide you with notices about your product including service recommendations and warranty information. To maintain an existing customer relationship with you for the duration of the product lifecycle. To provide you with an opportunity to upgrade your existing product and purchase safety related equipment. To provide you with information on our own similar products and services that can be reasonably expected to be of interest to you. We run contests, giveaways, and competitions, usually through partners or online. The specific contest itself may ask for the processing of specific personal information (example: "send in a picture with you working at a job site." To notify you about changes to our Site or any products or services we offer or provide through it. To ask you through your email to take part in an online interview where we communicate about Husqvarna Construction. To provide unique and secure account access to the Web Order/ eCommerce platform for customers with Husqvarna Construction accounts. To enable the payment for a direct purchase when Husqvarna is the seller on record towards an end consumer. To fulfill any other purpose for which you provide your information. For any other purposes authorized or required by law, or with your specific consent.	Yes. The information is shared with our service providers to carry out such services as: the completion of sales and product shipments, to process payments including credit card authorization service providers and to facilitate returns, refunds or replacement parts and accessories.	Duration of our relationship with you, plus 3 years. If you are a job applicant and hired by us, then your name will be retained permanently, and all other personal information related to your application for employment will be retained for the duration of your employment plus 6 years. If we do not hire you, this information will be retailed for 4 years from the longer of when the position posted is filled or the date your information is received.
Records of products or services that you have purchased, obtained, or considered.	To enable direct sales through our Web Order/ eCommerce platform to you or through a third party (such as a Husqvarna Construction Authorized Dealer/ Distributor) and to arrange for shipment and delivery of product. eCommerce user accounts may include contact information and personal identifiers as well as account information such as passwords. To enable communication with end consumers for the purpose of customer feedback, general inquires and customer service on Husqvarna products and services. To provide warranty, including proof of warranty and communicate with the end consumer regarding their warranty.	Yes. We may share your personal information with distributors, dealers, or other business partners in connection with the services as permitted by law, and where required by law, subject to your consent. These parties will process information needed to perform their functions and in accordance with our agreements with them. We may share your personal information with marketing and communications vendors, which help us market our products/ services to you, conduct promotions, events, surveys, and other outreach campaigns. Not sold for monetary or other valuable consideration and not shared for cross-content behavioral advertising.	3 years from the transaction date unless necessary to maintain for a longer period for warranty purposes or regulatory compliance.
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with an internet website application, or advertisement. Including views and opinions that you choose to send us or publicly post about us on social media platforms.	To store information about your preferences, allow us to customize our Site according to your individual interests, speed up your searches and recognize you when you return to our Site.	Yes. We may share aggregated anonymous information relating to visitors to and users of the services with affiliated or unaffiliated third parties. we may work with third party advertisers, search providers, and ad networks ("Advertisers") to learn more about you and show you ads or other content that we believe would be relevant to you. Advertisers may collect and use information about your use of the Sites or services as well as other websites and services. These companies may use cookies and other online tracking technologies to collect and use your information. We and/or Advertisers may also append other data to the data collected by Advertisers to create an interest profile of individual users. we use Firebase to help us understand how our customers use our sites. You can read more about how Firebase uses your Personal Information here. See also Information We Collect Through Automatic Data Collection Technologies above.	Your personal information will be retained only as long as necessary for the fulfilment of the purpose for which it was collected and for which consent was received unless otherwise required by law. Personal information that is no longer required to fulfil the identified purposes will be destroyed, erased, or made anonymous.
Geolocation Data	Enable connectivity of your Husqvarna Group product(s) and service(s) (Internet of Things): use smart assistants, including voice enabled devices; use connectivity platforms to connect your product(s) and service(s) to third party devices, apps, and services.	No. Your geolocation data will be maintained internally by the Company and not shared.	Your personal information will be retained only as long as necessary for the fulfilment of the purpose for which it was collected and for which consent was received unless otherwise required by law. Personal information that is no longer required to fulfil the identified purposes will be destroyed, erased, or made anonymous.
Business identifiers such as name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.	To contact and communicate with B2B customers and dealers through representatives and employees, with regards to business dealings with those businesses including lead generation at trade fairs, B2B marketing and B2B direct sales including to dealers and corporate customers B2B customer relationship management B2B provision of warranty and service. Provide education and information on products to individuals who represent Husqvarna (such as dealers) or professionals using the products as part of the job with business customers. Also, to get input from dealers (dealer councils). To administer sweepstakes, contests, loyalty programs, and other promotional events for which you sign-up or enter, such as scheduling and arranging tours of facilities or our attractions or participating in product introductions and other trade shows.	Yes. We share your information to support product sales and services, product warranty and parts and accessories. We share your information to generate lead collections, to provide education and training to our dealers and other business customers.	Your personal information will be retained only as long as necessary for the fulfilment of the purpose for which it was collected and for which consent was received unless otherwise required by law. Personal information that is no longer required to fulfil the identified purposes will be destroyed, erased, or made anonymous.

Note: When possible, rather than using personal information, we will de-identify, anonymize and/or aggregate personal information so that it no longer identifies an individual and use it for the purposes mentioned above or any legal purposes.

In addition to the information provided above, we may disclose your personal information as follows:

As permitted or required by law. We may disclose your personal information as authorized or required by applicable law, for instance to comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To protect the rights of ourselves or others. We may disclose your personal information if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Husqvarna, our customers, or others. This may include enforcing or applying our Terms of Use or Terms of Sale, this Privacy Policy, and other agreements, including for billing and collection purposes, and contacting the appropriate authority at our discretion if we notice activities that may be illegal or violate our Terms of Use or Terms of Sale. This also includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Business transactions. We may disclose your personal information to a third party in connection with a sale or transfer of business or assets, an amalgamation, re- organization, or financing of parts of our business. However, in the event the transaction is completed, your personal information will remain protected by applicable privacy laws. In the event the transaction is not completed, we will require the other party not to use or disclose your personal information in any manner whatsoever and to completely delete such information.

YOUR RIGHTS

You may also withdraw your consent to our collection, use and sharing of personal information in accordance with this Privacy Policy at any time, subject to contractual and legal restrictions and reasonable prior written notice. Note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide you with certain products or Services. In some circumstances, legal requirements may prevent you from withdrawing your consent. Receiving commercial emails from us is optional and you may unsubscribe at any time by (a) following the unsubscribe link in any email; (b) changing your communication preferences if applicable; or (c) contacting us by following the instructions detailed in the Contact Information section of this Privacy Policy.

OTHER WEBSITES

The Site may contain links to third party websites. HUSQVARNA does not exercise control and is not responsible for the contents or privacy practices of third-party websites that may be linked from the Site. Such websites may place their own cookies on your computer and/or have different ways of collecting and handling personal information. We encourage you to familiarize yourself with the privacy practices of such third-party websites before using them.

ACCESSING AND CORRECTING YOUR INFORMATION You may also send us an email at customer.first@husqvarnagroup.com to request access to or correction of your personal information. As a California resident you have additional rights to access your information, delete, correct, opt-out of sharing and other rights more fully described in the California Privacy Notice for Residents (See Link below)

EUROPEAN UNION RESIDENTS

If you are a resident of the European Union, we require that you choose to shop from the website/App that services your country of residence. This Site is not intended to provide products or services outside the US or Canada nor are we intending to monitor the usage of this Site by residents outside of the US or Canada. If you visit this Site and are an EU resident, then you will be subject to this Privacy Policy terms and conditions including our Cookie Policy. If you are a resident of Europe and have any questions related to your rights pursuant to the General Data Protection Regulation (GDPR), you may contact the Husqvarna Privacy Office at: privacy@husqvarnagroup.com

When you use an Application or service provided by a Husqvarna affiliate in the European Union, additional information about that processing is available in the EU Privacy Policy.

PERSONAL INFORMATION OUTSIDE YOUR COUNTRY OF RESIDENCE

Your personal information may in some cases be transferred to jurisdictions outside your country of residence. As a result, you understand that your personal information will be subject to the laws of other jurisdictions than your country of residence and may be available without notice to you to foreign government authorities under lawful orders and laws applicable in such jurisdictions. Regardless of the Company or person who processes your information and where it is processed, we will take steps to protect your information in accordance with applicable data protection laws and this policy.

RETENTION

We will retain each category of Personal Information described in this Policy in accordance with our established data retention schedule as indicated above. Some of the retention periods in the retention schedule above are measured from a particular point in time that has not occurred yet, such as the end of employment or end of a relationship (whether business, contractual, or transactional) plus a certain number of years. Where no particular event is defined in the retention schedule as the point from which the retention period is measured, we will measure the retention period from either: (1) the date the record or data was collected, created, or last modified; (2) the date of the particular transaction to which the record or data pertains; or (3) another triggering event that is determined to be reasonable and appropriate based on the nature of the data and the legal/business needs for its continued use. In deciding how long to retain each category of personal information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the Personal Information was collected; relevant federal, state and local recordkeeping laws; applicable statutes of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations. We apply our data retention procedures on an annual basis to determine if the business purposes for collecting the personal information, and legal reasons for retaining the personal information, have both expired. If so, we will purge the information in a secure manner.

DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

We have implemented appropriate technical, physical, and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, and other unlawful or unauthorized forms of collection, use or disclosure of personal information, in accordance with applicable laws.

Depending on the volume and sensitivity of the information, the purposes for which it is processed and the format in which it is stored, we implement a combination of measures to protect your personal information, including:

Other internal policies and procedures that define the roles and responsibilities of the Company’s personnel throughout the information life cycle and limit their access to such information on a “need-to-know” basis;
When information is collected or stored in electronic format, technical safeguards such as encryption, firewalls, passwords, antivirus software and similar measures;
A designated Privacy Officer to monitor compliance with applicable data protection laws; and
Employee privacy and data security training.

Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement all reasonable measures to protect your personal information, we cannot guarantee the security of your data transmitted to us using the internet – any such transmission is at your own risk, and you are responsible for ensuring that any personal information that you send to us are sent securely.

CHILDREN UNDER THE AGE OF MAJOIRTY

Our Site is not intended for children under 16 years of age. No one under the age of majority may provide any [personal] information to [or on] the Site. We do not knowingly collect personal information from children under the age of majority. If you are under the age of majority in the jurisdiction in which you reside, do not use or provide any information on this Site or on or through any of its features, register on the Site, make any purchases through the Site, use any of the interactive or public comment features of this Site or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under the age of majority without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the age of majority, please contact us at hcpcustomer.service@husqvarna.com.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Site. If we make significant changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Site home page prior to the changes coming into effect, in accordance with applicable data protection laws. If you continue to use the Site after having been provided this notice, you consent to the changes to this Privacy Policy. The date the Privacy Policy was last revised is identified at the top of this page. You are also responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this Privacy Policy to check for any changes. The collection, use and disclosure of your personal data will be governed by the version of the Policy Statement then in effect.

STATE DATA PRIVACY RIGHTS

If you are a resident of the state of California, then you have certain data privacy rights as defined in the following links:

If you are a resident of Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, then you have certain data privacy rights as defined in the following link:

COMBINED STATES PRIVACY NOTICE FOR RESIDENTS

PRIVACY NOTICE FOR APPLICATIONS AND SERVICES PROVIDED BY A HUSQVARNA AFFILIATE IN THE EU

CONTACT INFORMATION

This Privacy Policy specifies what kind of information Husqvarna Construction or third parties on behalf of Husqvarna gathers from this Site and processes, and what measures are taken to protect your personal information. If you have any questions regarding this Privacy Policy or our handling of your personal information, would like to request more information from us, or would like to exercise a data privacy right, please send an email to: privacy@husqvarnagroup.com